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			QUESTIONS AND TOPICS ABOUT BUSINESS, TRADE
			AND MARKETING COLLEGES 
			
			
			QUESTIONS AND TOPICS ABOUT LIVING,
			SURVEYORS AND ARCHITECTS COLLEGES 
			
			
			QUESTIONS AND TOPICS ABOUT HOSPITALITY AND
			CULINARY ARTS COLLEGES 
			
			
			QUESTIONS AND TOPICS ABOUT OPTICIANS AND
			OPTICAL COLLEGES 
			
			   
			
			QUESTIONS FOR THE ORAL EXAMINATION 
			 
			General questions? 
			 
			1) What is a text? 
			2) What do we mean by the words coherence and cohesion? 
			3) Which kind of texts can we have? 
			4) Which are the main features of a text? 
			5) Which are the main features of a scientific text? 
			6) What is a "topic sentence"? (main concept) 
			7) What are "linkers" or "connectors"? They are grammatical words
			that signal the logical relationships within a sentence and between
			sentences and paragraphs.  
			8) Make an example of linkers for "Addition", "Result", "Time
			Sequence", "Purpose", "Concession", and so on. 
			9) How would you define the kind of education you receive at school
			? (Excellent, Good, Unsatisfactory, Very bad).  
			10) What is the cause of your answer? (Inadequate teaching methods,
			Uninteresting subjects, Too much discipline, Too many students in a
			single classroom, Other reasons). 
			11) Do you think the subjects you are studying, or you have studied
			are - or will be - of some use to understand the world in which you
			live or to find a job? 
			12) At the end of the secondary school, are you planning to...a) go
			to the university? b) look for a job?  
			13) Should anyone who wants to go to the university be allowed to? 
			 
			
			MONEY, MATTERS AND COMMERCE   (Include
			the ten golden trading rules) 
			
			
			 
			Economics is the social science that studies the production,
			distribution, and consumption of goods and services. Economics aims
			to explain how economies work and how economic agents interact.
			Economic analysis is applied throughout society, in business,
			finance and government, but also in crime, education, the family,
			health, law, politics, religion, social institutions, sex, war, and
			science. 
			 
			Economy - the system of production and distribution and consumption.
			The efficient use of resources; "economy of effort". Types of
			economy. Planned economy, Free market economy Mixed economy. In the
			first type the government or state makes decisions about what will
			be produced, how it will be produced and in what quantities, at what
			price it will be sold and who will benefit from the sale of the
			products and services. Several countries in Eastern Europe followed
			this model in the past. The second type is also known as the
			“capitalist system”. The main decisions about production and prices
			are established by the economics of supply and demand. Consumers
			choose who to buy from and how much they are willing to pay for a
			product or a service. Japan and USA are example of this type. Mixed
			type is the economy that combines elements of both free market and
			planned economy. Private companies are free to compete for most
			goods and services, but the government provides other services, such
			as public transport, education and health care. Italy, France, U.K.
			and Germany are example of mixed economy.  
			 
			The first Law of Economics: the only thing more dangerous than an
			economist is an amateur economist. The second Law of Economics: the
			only thing more dangerous than an amateur economist is a
			professional economist! 
			 
			The four factors of production: Natural resources, Labour, Capital
			and Entrepreneurship. In developing countries mining and farming
			provide most of the jobs for the working population. As countries
			like India and China become richer, industries grow up and people
			move from the countryside into the cities to find work in the
			secondary sector. Richer countries, like Japan and those in Europe
			and North America, employ most people in their service industries. 
			Three things are needed to make the economy of a country work: land,
			labour and capital, which are exploited by various enterprises to
			provide products and services. The three sectors of production:
			primary sector: farming, mining, fishing, forestry. The secondary
			sector processes the raw material from the primary sector. This
			means that they take the raw materials and transform them into goods
			and products. It includes manufacturing and construction. (food and
			beverage, textile, car industry, building). The tertiary sector
			involves the provision of services to final consumers and
			businesses. Types of industries in the tertiary sector are:
			retailing, the sale of goods from a store; banking and insurance;
			education. 
			 
			Commerce is a general term used to describe the sale and
			distribution of goods and services. The commercial activity of
			buying and selling goods and services is called “trade”. Trade is
			divided into home trade, when goods and services are sold and bought
			inside a country, and foreign trade, when this commercial exchange
			happens between two different countries. In foreign trade we
			distinguish between import, when goods or services are bought from a
			foreign seller, and export, when goods or services are sold to a
			foreign buyer. Another aspect of commerce refers to the services
			which make trade possible, for example: banking, insurance,
			transport and marketing. 
			 
			Trade - The business of buying and selling commodities; commerce.
			 
			 
			Stages of a sales transaction 
			 
			The basics of importing and exporting are not different from the
			essential principles of buying and selling on a single market.
			Business transactions usually go through a series of steps that
			bring buyer and seller closer together until the deal is finalised
			and completed. 
			Stage 1 The Enquiry. The buyer requests general information and a
			quotation. The voluntary offer. The seller offers goods to potential
			buyers. The unsolicited offers and spam. Stage 2 The reply to the
			enquiry. The seller provides information and quotes prices. The
			follow-up letter. The buyer requests further information and a
			quotation. 
			Stage 3 The Order The buyer places the order. Stage 4 The
			confirmation and execution of the order. The seller agrees to fulfil
			the order and arranges for delivery. Stage 5 The payment. The buyer
			pays for the goods. 
			 
			1. Introduction to business communication.  
			 
			Personal phone calls. Business phone calls. Layout of a business
			letter. Faxes. Emails. 
			The supplier and the prospective customer …. Get in touch in order
			to do business.  
			Documents: business letters, faxes, and emails.  
			Keywords: addressee, person a letter, etc, is addressed to.  
			Layout: the way the parts of the letter are arranged.  
			Letterhead: name and address printed at the top of writing paper. 
			Written communication in business is increasingly done via email and
			certified emails and, to a lesser extent, by fax. Letters are still
			used, however, when sending documents like contracts, etc, which
			need signatures, or to accompany some parcels, or catalogues, etc.
			 
			 
			Business letters are laid out following a standard sequence. You
			usually include the following elements: 
			Letterhead - References (Our Ref……/Your Ref…..) – Date - Addressee -
			Attention Line (The import Manager/ Mister….) – Salutation (Dear
			Sir/Madam etc.) – Subject Line (Your promotional offer) – Body of
			the letter – Closing greeting (Yours faithfully) – Signature –
			Enclosures (Enc: 1 list of articles). 
			 
			Writing an email. Some elements that you need to write in a letter
			are automatically provided by the email system. For example, you
			don’t need to write the date and your internet address. You should
			always write the subject of your message to signal to your addressee
			what the message is about. An email body text usually tends to be
			direct and to the point. As a general rule, avoid unnecessary
			information and wordy sentences. If you wish to provide more
			information or data attach a file. In general the register of the
			language tends to be more informal than in a business letter, so you
			can safely use abbreviations, acronyms and linguistic devices that
			speed up reading, and consequently, action. But caution: avoid
			excessively colloquial expression.  
			 
			Fax machine have been replaced by new technologies such as text
			messages and e-mails. Traditional business letters have been
			substituted by e-mails. Text messages are not called sms in North
			America and the UK . The term “text messaging” is preferred. E-mails
			are a quick and simple way to send messages. E-mails can be sent and
			received at any time of the day and you can receive immediate
			feedback. Fax are still used because electronic signatures on
			contracts are not always recognized by law if you use emails, while
			faxed contracts with copies of signatures are. Nowadays, however we
			have the certified e-mail, and so the problem doesn’t exist any
			longer.  
			Telephone communications are very useful and employed because they
			allow people to communicate on the move and do business from any
			location. Nowadays, however, with the development of wireless
			internet connections and mobile phones you can use your smartphone
			or Ipad or netbook wherever you are as well.  
			2. Offers and replies 
			Telemarketing. Unsolicited offers and spam. Replies.  
			The supplier….sends informative material, either unsolicited or on
			request. The prospective customer…examines the material and
			responds. Documents: catalogues, price lists, brochures. Keywords:
			discount, that is a reduced price; junk mail: advertising material
			sent to people who have not requested it; quotation: a written
			statement of how much something will cost; spam: advertising
			material sent by email to people who have not requested it;
			telemarketing: is the telephonic equivalent of unsolicited offers
			and spam. It can be used to get new customers or to encourage old
			ones to continue or to increase the number of services they use. It
			tends to gain the listener’s attention, giving the main message and
			encouraging the listener to take action, that is to buy. 
			3. Making and responding to enquiries 
			Enquiries on the telephone. Enquiries in writing. Internet
			enquiries. Responding to enquiries. 
			The prospective customer…….phones or writes to ask for information
			or material. The supplier….responds as requested. Documents:
			catalogues, price lists, brochures, etc. Keywords: delivery: the act
			or process of taking things to their destination; payment: amount of
			money that has been or must be paid; samples: small amounts of a
			product for potential customers to evaluate; terms and conditions:
			how and when things will be delivered or paid for, how much it will
			cost. 
			If you need information about something, you can make an enquiry by
			phone or in writing. Many people prefer the phone as it is often
			quicker and means that you can ask follow-up questions if the answer
			you receive is not completely clear or does not tell you everything
			you need to know. In internet most websites have a FAQs (Frequently
			Asked Questions) section, but for those users who need more specific
			information there is usually an email address or an enquiry section
			with an online form to fill in. 
			When you reply to enquiries you should not only try to answer your
			prospective customers’ questions, but also mention any other
			information that may induce them to place orders. When you receive a
			lot of requests for generic information you may send off whatever is
			requested (catalogues, proce lists, etc.). Most enquiries, however,
			ask about prices and terms. You can give prices in two ways:
			supplying a price list, i.e. a list of your products and the price
			for each, valid for all customers up to the expiry of the list. This
			can be an enclosure in a letter or an attachment to an email; or
			making up a quotation, i.e. a price that you give a customer after
			evaluating the various aspects of that specific transaction. A
			quotation may refer just to the cost of goods or may include other
			costs, such as freight and insurance. A set of internationally
			recognized rules called INCOTERMS governs the composition of the
			price given in a quotation. Terms usually cover how things will be
			done: delivery terms state how and when the goods will be supplied
			and how they will be paid for; payments terms state how much the
			goods will be and particularly how much time is allowed for payment. 
			4. Negotiating Orders 
			Orders on the phone. Online orders. Orders in writing. Responding to
			orders. The customer….places the order. The supplier….acknowledges
			receipt of the order and responds. Documents: order forms, letter of
			order, email orders. Keywords: form: official document containing
			questions and spaces for answers; terms of sale: the conditions
			people offer or demand when selling something. Making orders on the
			telephone. After examining an offer, if you find the quotation
			acceptable, you place an order. You can usually order electronically
			using an online order form, or you can do it by post or fax on a
			form, either supplied by the seller with his offer, or on your
			company’s own printed form. If you do it by post, you will usually
			write a short covering letter, which will mention only the previous
			correspondence, if any, and the hope that the order will be
			fulfilled with care. You may be also be able to order telephonically
			if you give your credit card number or if you are a regular
			customer. Customers are increasingly doing their shopping on the
			Internet where they make their purchases by filling in “order forms”
			on the various websites they visit. Payment is usually by credit
			card or, nowadays, with Paypal, which offers a higher degree of
			security. Obviously the basic information required for an order is
			always the same: name, address, article and quantity, but sites
			often ask for extra information like the purchaser’s job or place of
			work for marketing purposes, and usually ask if the consumer is
			interested in receiving news updates electronically. Making orders
			in writing. If your order is in the form of a letter, the major
			points to cover are: quantity of goods: number of articles-weight of
			each item ordered: quality of goods: description of items (catalogue
			number, colour, model, finish, reference to samples submitted;
			price: price per item; total price of items ordered; discount
			granted if applicable; delivery terms: prompt-ready delivery;
			delivered by…including INCOTERMS; transport instructions: details
			concerning route to be covered, preference for a particular
			forwarding company, means of transport to be used (by road, rail,
			sea or air); insurance: instructions concerning coverage of the
			shipment; payment: details of settlement (means of payment
			agreed-time of settlement-name of bank involved in payment).
			Remember that your order is a legally binding document: if the
			supplier fills your order correctly, you cannot refuse payment.
			Responding to orders, giving confirmation. When an order comes in,
			you check to make sure that you can supply the goods requested and
			that the terms correspond to those stated in your offer. You then
			send your customer confirmation of the order if you can fulfil it.
			If you are not able to fulfil the order for any reason, you reply
			with an apology and, if appropriate, offer an alternative solution.
			If something is out of stock, for example, you could offer a
			different product with similar characteristics. You should never
			promise something that you cannot then provide. Your confirmation is
			a legally binding commitment to supply what has been ordered in
			conformity with the conditions stated. 
			5. Making and responding to complaints 
			Complaints on the phone. Complaints in writing. Responding to
			complaints. The customer ….informs the supplier about problems
			connected with the execution of an order. The supplier….suggests an
			adjustment. Documents: complaint forms, letters, faxes, emails.
			Keywords: adjustment: a change made to correct or improve something.
			Making complaints on the phone. Unfortunately, in buying and
			selling, sometimes things can go wrong for a number of different
			reasons. Communication about this sort of problems needs tact and
			restraint by both the importer and exporter, as the situation may be
			due entirely to circumstances beyond their control. In a first
			complaint to a supplier, outline the situation and ask for an
			explanation and-or solution. The tone of the letter, email or phone
			call should be non-provocative and relaxed. It may later become
			firmer or more annoyed if the exporter fails to respond and to
			complaint adequately. 
			Planning your complaint: 
			1. Refer to the order or goods and say what the problem is. 
			2. Say whether you intend to take or have already taken any action,
			or suggest a solution. 
			a. When the delivery is late, you can: 
			• tell the supplier to speed it up and give a deadline or ultimatum, 
			• reject it, 
			• cancel the order, 
			• offer to keep the goods at a discount. 
			b. When articles are missing you may either ask your supplier to
			complete thè delivery or cancel the order for what is missing. 
			c. When you receive the wrong goods or extra goods you can: 
			• reject them and ask the supplier to deliver what you ordered, 
			• keep them if the exporter grants a discount, 
			• keep the surplus on "sale-or-return" basis or on consignment,
			which means that you will try to sell it at the best obtainable
			prices, but you 
			will pay only when you have sold it and return it if you can't. 
			d. When the goods are the wrong quality or faulty, you can: 
			• claim a replacement at the supplier's expense, 
			• return them (at the supplier's expense) and cancel your order, 
			• offer to keep them at a discount. 
			e. When you receive damaged goods, you have to find out who is
			responsible for the damage. For example, the exporter may not have
			packed the 
			goods correctly, or the carrier may have treated them roughly. In
			most cases you need to contact the insurers to recover the cost of
			the damaged 
			goods (and the lost profits) and you contact the suppliers for
			replacements, etc. 
			Responding to complaints: 
			Even if you feel that a complaint is unfounded, your reply should be
			polite and helpful. If the complaint is justified, you should try
			and put the matter right as quickly as possible. 
			Planning your letter or email 
			1. Say that you have received your customer's complaint and
			summarise the problem. 
			2. Apologise and explain the cause of the problem, if appropriate. 
			3. Accept the customer's suggestion or give a counter-proposal. 
			a. When you have delivered the wrong goods or quantities, or
			something is missing, apologise and negotiate what to do 
			• with extra goods: the customer can return them or keep them with a
			discount or on consignment; 
			• with missing goods: reassure the customer that they will be
			shipped immediately; 
			• with the wrong goods: arrange to pick them up if the customer
			doesn't want to keep them (despite favourable terms you can offer as
			an incentive). 
			b. When your customer is unhappy with the quality: 
			• if you agree with your customer, you should apologise and agree to
			replace the goods, or, if the customer is willing to keep them,
			accept (or politely reject) their conditions; 
			• you may disagree and insist you fulfilled the order correctly (but
			bear in rnind the old saying that the customer is always right -
			even if you are sure you are right, do you want to lose future
			orders?). 
			c. When your customer complains that the goods are faulty, first
			investigate the matter. If the complaint is justified, apologise and
			accept any reasonable suggestion ths customer makes to put matters
			right.  
			d. When the goods are damaged: 
			• if the goods get damaged in transit, your customers will deal with
			the insurers who covered the shipment. 
			You only have to give them a reply about any replacements required; 
			• if, however, the goods were damaged when they left your premises,
			you should apologise and replace them 
			4. Apologise again and refer optimistically to future business. 
			6. Payments problems 
			Making and responding to requests for payments. Letter of reminder.
			Responding to letters of reminder. The customer….responds to the
			suppliers’ reminder. The supplier…..reminds the customer about
			overdue payment and follows up as necessary. Documents: letters,
			emails, faxes. Keywords: bad debt: non-payment; overdue: late;
			reminder: communication to solicit payment; repay: pay off the
			debts. 
			Late-paying customers. European businesses and official bodies lose
			around 25 billion euro every year because they have to finance
			unnecessary credits. Late-paying customers put the companies they
			buy from at risk of cash-flow problems and even bankruptcy, and late
			and uncertain payment is a major barrier to free trade. Bad debt
			(non-payment) is an even bigger problem. The European average
			fluctuated between 1.7 and 1.9% of all invoices in the period
			between spring 2004 and 2007, with the countries in the Baltic
			region and Central Europe the riskiest places to do business (around
			3%) and Scandinavia the least risky (around 1.1 %) 
			Letter of reminder. You must be very careful when writing a letter
			of reminder. You cannot be sure your clients are deliberately
			avoiding paying you: they may genuinely have forgotten, so you need
			to maintain a delicate balance between stating your request clearly
			and keeping your clients' goodwill. This is especially true for a
			first reminder. If it is a first reminder: 
			a. simply remind your client that payment is late. Give all relevant
			details like the invoice or account number, the due date and the sum
			owed; 
			b. to maintain goodwill, presume this was an honest mistake and make
			sure the client understands that this is a gentle reminder that
			payment is due; 
			c. confirm your belief that this is the case and that you look
			forward to receiving payment in the next few days. 
			If it is not a first reminder, you should write more firmly, also
			mentioning your previous letters, phone calls or emails and giving
			the dates. State the action you want your customer to take and
			anything you intend to do (for example interrupt the supply of
			products or a service, etc.). Reminders get progressively firmer and
			may then threaten legal action. 
			7. Job hunting. Making an application. When you find a job you are
			interested in, you need to convince your potential employer that you
			are the right person to fill the position. You do this either by
			sending a CV, or by filling in an application form, which many
			employers prefer as it gives a standardised format and thus saves
			the recruiter time. The CV or form will normally be sent with a
			covering letter in which you draw attention to the reasons why you
			would be right for the job, highlighting your key skills, experience
			and education, and getting the attention of potential employers. The
			letter should also demonstrate that you have done your homework:
			including details specific to the job you seek shows that you have
			taken the time to consider the position, the company, and their
			needs. Lastly, it should demonstrate your writing and editing skills
			and make potential employers want to know more about you. Online
			forms, however, are often sent without a covering letter. 
			8. Business The occupation, work, or trade in which a person is
			engaged. Commercial, industrial, or professional dealings. A
			commercial enterprise or establishment. Volume or amount of
			commercial trade. The business of America is business. The
			organization of business. Sole traders. Partnerships. Limited
			companies. Cooperatives (co-op) The growth of business. Mergers.
			Takeovers. Acquisitions. Joint Ventures. Multinationals. The
			structure of a company. Board of directors. Managing director. Sales
			manager. Marketing manager. Human resources manager. Purchasing
			manager. Production manager. Finance Manager. Information Systems
			Manager. Business transaction. Speaking business. Writing business.
			Business Communication. Enquiries and replies. Offers and replies.
			Orders and replies, modification and cancellation of orders.
			Complaints and replies. Reminders and replies. Methods of payments.
			See also “factoring” and so on. 
			Synonyms: business, industry, commerce, trade, traffic. These nouns
			apply to forms of activity that have the objective of supplying
			commodities. Business pertains broadly to commercial, financial, and
			industrial activity: decided to go into the oil business. Industry
			entails the production and manufacture of goods or commodities,
			especially on a large scale: the computer industry. 
			Commerce and trade refer to the exchange and distribution of goods
			or commodities: laws regulating interstate commerce; involved in the
			domestic fur trade. Traffic pertains in particular to businesses
			engaged in the transportation of goods or passengers: renovated the
			docks to attract shipping traffic. The word may also suggest illegal
			trade: discovered a brisk traffic in stolen goods. 
			
			9. Entering Foreign Markets. Market factors
			are the main reason companies decide to start doing business abroad.
			As their domestic markets become saturated, they turn to vast
			untapped markets in other countries, particularly in the developing
			world, where in countries like China increasing affluence brings new
			potential customers for all sorts of consumer goods that people in
			the developed world already have. Obviously there are risks involved:
			unfamiliar market conditions lead many companies into making basic
			errors and failing, or there may be political risks like corruption,
			War and civil unrest. How to enter foreign markets: 
			• risks can be limited by selling franchises to entrepreneurs who
			are given the right to sell a product or service in return for a
			share of the profits or a fee. This means it is the franchisee who
			makes the investment and takes the risks; • selling products to an
			import company which then resells them in their local market is also
			a relatively risk-free method of entering foreign markets; • local
			agents can be appointed to represent a company In return for
			commission on sales. Choosing the right agents is important as they
			should he familiar with the market and local regulations and also be
			able to check the credit-worthiness of potential clients; • opening
			a branches or setting up a subsidiary is far riskier, even with
			local investors, as both options require heavy initial Investment; 
			• joint ventures with a local partner operating in a related field
			are also expensive, but have the advantage that the local partner
			knows the market, and expenses, risks and useful local contacts are
			shared. 
			International Trade. Goods can be made or produced in one country
			and sent to another to he sold: this is known as exporting. China,
			for example, exports clothes to much of the EU. 
			Importing, on the other hand, is when goods are brought into a
			country to be sold there, so we can say the EU imports clothes from
			China. The balance of trade is the difference between how much a
			country exports and how much it imports. If a country exports more
			than it imports, it is said to have a trade surplus; if it imports
			more, it has a trade deficit. The balance of trade includes goods -
			visible exports and imports like food, machines, etc. - and services
			like tourism and banking, called invisible exports (because you
			cannot see what is sold) which bring in invisible earnings. A
			country's balance of payments is the difference between the money
			coming into a country and the amount going out. If more money comes
			into a country than goes out, there is a balance of payments
			surplus; if more money goes out, there is a balance of payments
			deficit. The balance of trade and the balance of payments are the
			methods used for talking about a country's volume of international
			trade 
			international organizations for global trade. To counteract
			protectionism and enforce a fair balance in global trading practices,
			a number of supranational organizations have been established, of
			which the World Trade Organization (WTO) is the most important. 'The
			WTO aims to ensure that global trading respects agreements designed
			to eliminate trade harriers and avoid trade distortion. The authors
			of these agreements are the member governments themselves - the
			agreements are the outcome of negotiations among members. This means
			that when a member government feels another is violating an
			agreement or a commitment that it has made in the WTO in any way, it
			can appeal to the WTO. Ultimate responsibility for settling disputes
			also lies with member governments, through the Dispute Settlement
			Body. THE WORLD TRADE ORGANIZATION • Location: Geneva, Switzerland 
			• Established: 1st January 1995 • memberships: 151 countries as of
			August 2007 • Function: it is a permanent organization ruling on
			international trade disputes. 
			Other important international organizations are the International
			Monetary Fund (IMF) and the World Bank (WB).The two were set up in
			1994 to provide loans and encourage growth and stability in
			developing countries, but there is a lot of criticism about how the
			two organizations try to achieve these very valid goals. The primary
			mission of the IMF is to provide short-term financial assistance to
			countries experiencing serious financial difficulties, but IMF loans
			usually come with conditions, like decreased government spending and
			privatisation of vital national resources, which in many cases have
			left countries in worse states than those they were in before
			implementing the IMF reforms. 
			The World Bank, which provides low-interest loans to poor countries
			for development projects, has often been criticised for encouraging
			major infrastructure-building programmes, regardless of the
			sometimes enormous negative impact on the environment and local
			ecosystems. 
			Trade Blocs. There are enormous economic interests at stake in the
			world of trade and commerce. National producers want to protect
			their home markets so governments are under pressure to pass
			restrictive laws or subsidise, products, thus distorting trade.
			Free-trade areas have been established to promote trade between
			countries but behave much like national markets in that even as they
			eliminate internal trade barriers, they maintain external ones. The
			European Union (EU), the North American Free Trade Agreement
			(NAFTA), the association of South-East Asian Nations (ASEAN) and
			MERCOSUR in South America are all important trade blocs. 
			
			
			QUESTIONS AND TOPICS ABOUT BUSINESS, TRADE
			AND MARKETING COLLEGES N. 2 
			 
			
			HOW PEOPLE RELAX  
			 
			Going to pubs is a very popular leisure-time activity. In a recent
			survey seven out of ten adults said they went to pubs, one third of
			them once a week or more often. 
			Types of pubs vary considerably from quiet rural establishments with
			traditional games, such as skittles and dominoes, to city pubs where
			different sorts of entertainment such as drama and live music can
			often be found. The opening hours of pubs, which were previously
			strictly controlled, have been relaxed and many pubs now serve food
			as well as drink. Some pubs have become more welcoming to families
			with younger children than in the past, although children under
			fourteen are still not allowed in the bar. 
			British drinking habits have changed, with lager and continental
			beers now more popular than traditional forms of British beer. In
			cities, wine bars have appeared in competition with pubs. Although,
			in general, people in Britain now drink more than they used to, new
			types of drinks such as alcohol-free beer and wine have appeared and
			there has been a general move to educate people more about the
			dangers of drinking too much. 
			 
			 
			USING LEISURE TIME 
			 
			Percentages Men Women 
			 
			Out and about 
			Seaside 7 8 
			Country 3 3 
			Parks 3 4 
			Visiting historic buildings 8 8 
			Going to museums and art galleries 3 3 
			Going to fairs and amusement arcades 1 2 
			In the evenings 
			Going to the cinema 7 8 
			Going to the theatre, opera and ballet 4 5 
			Playing amateur music and drama 3 3 
			Going to evening classes 1 2 
			Going out for a meal 41 40 
			Going out for a drink 64 46 
			Dancing 10 12 
			At home 
			Listening to records and tapes 65 62 
			Gardening 50 39 
			Sewing and knitting 2 48 
			House repairs and DIY 51 24 
			Reading books 50 61 
			 
			 
			SPARE TIME 
			 
			British people now have more free time and holidays than they did
			twenty years ago. The average number of working hours has fallen,
			and by the mid-1980s almost all full-time manual employees were
			entitled to four weeks holidays including Christmas and Easter.  
			The increasing number of pensioners and the number of unemployed,
			particularly the young, means that large sections of the population
			have found themselves with more leisure time. Typical popular
			pastimes in the UK include listening to pop music, going to pubs,
			playing and watching sport, going on holidays, doing outdoor
			activities and watching TV.  
			The number of people playing sports has risen, partly due to the
			availability of more sporting facilites such as local leisure
			centres. As more people become aware of the necessity 
			for exercise, it is estimated that one third of the adult population
			regularly takes part in outdoor sport and about a quarter in indoor
			sport. 
			Among the most popular sporting activities are walking, swimming,
			snooker and darts; fishing is the most popular country sport. 
			Football, cricket, horse racing and motor sports are all popular
			spectator sports. Many magazines are published which relate to
			popular and minority sports and interests. 
			Multi-screen cinemas have become more common and the number of
			people going to the cinema increased in the mid-1980s, having fallen
			by more than a half between 1971 and 1984. This was despite a large
			increase in the popularity of home videos: Britain has one of the
			highest rates of home video owenership in the world. 
			Pubs are an important part of British social life (more than
			restaurants) and more money is spent on drinking than on any other
			form of leisure activity. Holidays are the next major leisure cost,
			followed by television, radio, musical instruments, and eating out. 
			If they have enough money, people travel more (the increase in
			private cars is an influence) and take more holidays. The numbers
			going abroad increased from 7 million in the early 1970s to 17
			million in the mid-80s, with Spain still the most popular foreign
			destination. 
			 
			Comprehension 
			 
			Use the information of the texts to answer the questions. 
			 
			1 What free time and holidays do people in Britain have? 
			2 Why has sport become more popular? 
			3 How has cinema-going changed in recent years? What has helped to
			cause these 
			changes? 
			4 What are the most popular leisure activities in Britain? 
			5 Which are the most popular destinations for British people going
			abroad on holiday? 
			 
			Discussion Work in pairs. 
			 
			1 Do people have more spare time than they used to in your country?
			When are the major public holidays? 
			2 What leisure activities do you prefer? How much time and money do
			you spend on them?  
			
			
			QUESTIONS AND TOPICS ABOUT BUSINESS, TRADE
			AND MARKETING COLLEGES 
			
			
			QUESTIONS AND TOPICS ABOUT LIVING,
			SURVEYORS AND ARCHITECTS COLLEGES 
			
			
			QUESTIONS AND TOPICS ABOUT HOSPITALITY AND
			CULINARY ARTS COLLEGES 
			
			
			QUESTIONS AND TOPICS ABOUT OPTICIANS AND
			OPTICAL COLLEGES 
			
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